May 30, 2026 NotQuiteSuperhuman

Before Gamification: The Long History of Play in Adult Learning

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Systems Thinking, Jenga, and Unintended Consequences

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Before We Even Speak: The Customer Service Conversation Happening Inside Our Heads

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Creative Play for Grownups: How to Get Your Spark Back

November 22, 2025November 20, 2025 NotQuiteSuperhuman

Gathering Data Like a Researcher: What Libraries Can Learn from the IRB Mindset

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Words That Work: The Neuroscience of Positivity in Customer Service

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Seeing the Whole System: What a Heat Map Taught Me About Trust at Work

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September Reading Challenge Review: Mind Magic by James Doty

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Borrowed Creativity: Unlocking Your Own Ideas by Learning from Others

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Lesson From the Movies: The Most Dangerous Game of Telephone (and What It Teaches About Listening)